Accessibility Statement

This statement was last updated on December 2025.

Effective Date: December 2024

Hachi Connect is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Commitment to Accessibility

We are dedicated to making our website hachiconnect.ch accessible to all users, including those with disabilities. This commitment aligns with:
• Swiss Federal Act on the Elimination of Discrimination against People with Disabilities (Behindertengleichstellungsgesetz, BehiG)
• European Union Web Accessibility Directive (EU 2016/2102)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
hachiconnect.ch strives to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

3. Accessibility Features

Our website includes the following accessibility features:

3.1 Navigation and Structure
• Clear and consistent navigation structure throughout the website
• Descriptive page titles and headings organized in a logical hierarchy
• Skip navigation links to allow users to bypass repetitive content
• Breadcrumb navigation where applicable

3.2 Visual Design
• Sufficient color contrast ratios between text and background colors
• Text can be resized up to 200% without loss of content or functionality
• Information is not conveyed by color alone
• Readable and legible fonts with appropriate sizing

3.3 Keyboard Navigation
• All functionality available from a keyboard without requiring specific timings
• Visible focus indicators for keyboard navigation
• Logical tab order throughout the page

3.4 Images and Multimedia
• Alternative text descriptions for images and graphics
• Captions and transcripts for video and audio content where available
• Decorative images marked appropriately for screen readers

3.5 Forms and Interactive Elements
• Clear labels and instructions for form fields
• Error identification and suggestions for correction
• Descriptive link text that makes sense out of context
• Adequate time for users to read and use content

4. Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:
• Screen readers (e.g., JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Alternative input devices

5. Browser and Device Compatibility

Our website is tested to work with the following browsers and devices:
• Google Chrome (current and previous version)
• Mozilla Firefox (current and previous version)
• Apple Safari (current and previous version)
• Microsoft Edge (current and previous version)
• Mobile browsers on iOS and Android devices

6. Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Currently known limitations include:
• Some third-party content or embedded widgets may not be fully accessible
• Certain PDF documents may not meet all accessibility standards
• Complex interactive features hosted on third-party platforms may have varying levels of accessibility
We are actively working to address these limitations and improve accessibility across all areas of our website.

7. Third-Party Content

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the accessibility of these external sites. We encourage third-party content providers to provide accessible content, but we cannot guarantee their compliance with accessibility standards.

8. Ongoing Improvements

Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of our website. Our improvement efforts include:
• Regular accessibility audits and testing
• Training our team on accessibility best practices
• Incorporating accessibility into our development and design processes
• Updating content and technical infrastructure to meet current standards
• Responding to user feedback and addressing accessibility concerns promptly

9. Feedback and Assistance

We welcome your feedback on the accessibility of hachiconnect.ch. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Email: info@hachiconnect.ch
Subject Line: Website Accessibility
When reporting an accessibility issue, please provide:
• The specific page or feature you are having trouble with
• A description of the accessibility issue
• The browser and assistive technology you are using, if applicable
• Any other relevant information that may help us understand and resolve the issue
We will respond to accessibility feedback within 5 business days and work to resolve reported issues as quickly as possible.

10. Alternative Access

If you experience difficulty accessing any content on our website, we are happy to provide alternative formats or assistance. You may request:
• Information in alternative formats (e.g., accessible PDF, large print, audio)
• Assistance with completing forms or other interactive features
• Direct communication with our team for services and information

11. Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the relevant authorities:
Switzerland:
Fachstelle Egalité Handicap
www.egalite-handicap.ch
European Union:
Contact your national regulatory authority responsible for web accessibility enforcement.

12. Technical Specifications

Accessibility of hachiconnect.ch relies on the following technologies to work:
• HTML5
• CSS3
• JavaScript
• WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
These technologies are relied upon for conformance with the accessibility standards used.

13. Assessment and Testing

This accessibility statement was last reviewed and updated in December 2024. The website accessibility has been assessed through:
• Self-evaluation using automated accessibility testing tools
• Manual testing with keyboard navigation
• Testing with screen readers and other assistive technologies
• Review against WCAG 2.1 Level AA criteria

14. Updates to This Statement

We will update this Accessibility Statement periodically to reflect changes to our website, improvements we make, or changes to accessibility standards. We review this statement at least annually.

Thank you for visiting hachiconnect.ch. We are committed to providing an inclusive and accessible experience for all users.